Open Menu

Welcome to AGFY Help - Basic Troubleshooting

Here you will be able to find basic and general troubleshooting

Turn off your anti-virus/windows defender during extraction and while trying to run

1. In 'Settings,' select 'Update & Security'.
2. Go to 'Windows Security,' Select 'Virus & threat protection'.
3. In the sidebar, select 'Virus & threat protection'.
4. Click on 'Virus & threat protection settings'.
5. Under 'Real-time protection' click the switch so it says 'Off'.
6. Turning all off is reccomended but not always necessary.
Video Guide

Redownload and extact with your anti-virus/windows defender disabled

Install everything from the _Redist folder

Should be included with your download. If not, it can be downloaded at https://uploadhub.to/0333a8503473412e061e31804150f908/_Redist.zip

Install DirectX

Should be included with your download inside the _redist folder. If not, it can be downloaded at https://www.microsoft.com/en-us/download/details.aspx?id=35

Allow your game/program to go through your firewall or disable your firewall

1. Right-click the Windows Start button and select Control Panel.
2. Click Windows Firewall.
3. Click Advanced Settings.
4. Click Inbound Rules, then New Rule.
5. Select Program from the Rule Type window, then click Next. Note: This includes SQLbrowser.exe.
6. Click Browse below This program path to select the program executable file, then click Next.
7. Ensure Allow the connection is selected, then click Next.
8. Select When to apply the rule (Domain, Private, or Public), then click Next.
9. Enter a Name and optional Description, then click Finish.

Can't extract .rar/.zip?

Right click the .rar/.zip file and press "extract here". Don't double click it. If winwar is not install it can be downloaded at https://www.rarlab.com/download.htm

Can't find .exe?

Try redownloading/extracting with your anti-virus off (refer to #1 for intructions) or try checking the "bin" folder.

Have steam open and raft said's it isn't?

Delete the file called glu.32dll in the Raft folder.

Slow downloads?

Use FDM, you can also type ".fdm" in the discord server for more info.

Game running slow or crashing often?

Find out if your computer can run the game here: https://www.systemrequirementslab.com/cyri

Game opens steam or is not detecting steam?

Follow this: https://discord.com/channels/830164808207826994/830166080051740712/830394828381618176

If FDM tells you 'no resume support' what do I do?

Start the download again on your browser --> cancel it --> copy the link of the canceled download --> go to the file that says no resume support --> right click --> change URL --> clear previous URL and paste the one you just copied. If done right, it will resume.

DLL missing and installing redist and direct x didnt work

Go to this site: https://www.dll-files.com
Download the missing dll, extract the rar, and put the dll in your game folder.
if the above doesnt work then also put the dll in your system 32 folder.

My game is in a different language, what do I do?

Close the game and search .ini in the folder and go in the ini files until you find language= or something like that.
Change it to the language you preferred.
If the language is like ru_RU or something like that look on here for language codes: https://lh.2xlibre.net/locales/

Infinite Ads?

1) Clear your cache and cookies and then restart your browser.
2) Try a different browser like Opera GX https://opr.as/mc69

Game redirecting to Steam

1) Download this: https://mega.nz/file/3yhnGCTJ#828CCvBiUB1lN4aa-d-fqpcuzq1OK8q6L93HwU0sTLM
2) Right click it and press "Extract to SmartSteamEmu143".
3) Run the SSELauncher.exe.
4) Then click on 'File', and then 'Add Game', and choose the game .exe and double click on it.
5) Then it will open a page, you see the 'Game App id' is 0, replace 0 with the number that you can get from these following instructions:
Get the steam page link for the game of your choice, for example if the game that you want to run with SSELauncher is Terraria, go to Google and search ‘Terraria steam’, or if it’s another game do it as ‘gamename steam’, and then for example if it’s Terraria the link is: https://store.steampowered.com/app/105600/Terraria/ the number between /app/ and /Terraria/ or /gamename/ is the number that you will replace 0 with. In this situation, replace 0 with 105600 for the ‘Game App id’.This goes on with other games too.
6) Tick the 'Use x64 launcher' if you have a pc with 64 bit, and then click 'Save'.
7) You will see the game icon showing there, double click on it and your game will start!
If it doesn't work, try putting different game .exe that is in the same extracted folder.
What to do if it’s not yet fixed?
Put it in #game-update-request in the Discord server so it’ll be considered in the future.

FDM Username and Password Prompt

You are pasting the incorrect link, type !fdm into chat in the Discord server to learn how to download with FDM correctly.